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Sophos identifies itself as malware

Sophos antivirus glitch causes false positive chaos. Security firm Sophos has been had to issue an embarrassing apology after the company’s antivirus program suddenly started classifying every and any software update – including the company’s own – as ‘Shh/Updater-B’ malware. The issue became apparent on Wednesday morning when the firm’s support forums were deluged with reports from customers that the software was generating large numbers of false positives for legitimate programs including Java, Adobe Reader, Microsoft and Google.

“I’ve just… Continue reading

RBS to pay out £125m over computer glitch

Royal Bank of Scotland (RBS) has put aside £125m to pay compensation to customers affected by the recent breakdown in its computer systems. Account holders at RBS and its NatWest and Ulster Bank subsidiaries faced disruption for up to two weeks in June after a software upgrade at the bank.

RBS released the compensation figure as it reported a half-year loss of £1.5bn compared with £794m a year earlier. Much of the loss was caused by a… Continue reading

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